Brisbane City Council is committed to being an accessible and inclusive city. We are also committed to ensuring that all information published on this website is accessible to all users, and that the technology we use does not interfere or deny any user from accessing this information.

Our website aims to conform to Level AA of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0. We will strive to continually develop our website so that this level of accessibility is maintained into the future.

We recognise that some information on this website is not as accessible as it could be. Information and online accessibility is an ongoing process and we are continually working to improve the accessibility of this website.

We understand that some file formats can be difficult to access, that is why, where possible, we have provided alternative formats. However, some documents on this website, such as scanned or archival documents, cannot be made fully accessible.

If you experience any accessibility problems with our website or with any of the information or documents contained within it please contact us.

Accessibility features

To help you use our website, the following features are either provided or supported by our website.

Skip to content

A 'skip to content' link appears at the top of every page, in the header area. Selecting the 'skip to content' link will take you to the page's main content area.

Increasing and decreasing text size

To scale the font size use your browsers resizing function. Refer to your browser user guide or instruction on how to use this feature.

Access keys

The following keyboard shortcuts are available from every page. The special key mentioned is usually the 'Alt' key or the 'Ctrl' key but depends on which browser you use as well as your computer's operating system. Instructions are listed for the most popular web browsers but other browsers may provide similar functionality.

Special key + C = takes user to the main content area
Special key + S = takes user to the search area (top right side of the page)

Refer to your preferred browsers user guide for instruction on how to use access keys.

Assistive technologies

If you use assistive software such as Jaws or NVDA, you can use its features to present you with link lists, or to shift the focus directly to tables and lists in a page.